Frequently Asked Questions

Find answers to common questions about our platform
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General
Trading Bots
Billing & Plans
Security

General

Basics of Sardis

What is Sardis?

Sardis is an advanced financial asset trading bot platform that allows you to automate your trading strategies, backtest them against historical data, and execute trades 24/7.

You can create or select trading strategies, configure your bots with specific parameters, and connect them to your preferred exchange via API keys. The bot then monitors the market and executes trades based on your rules.

Yes. We do not hold your funds. Your assets remain on your exchange account. We only require API keys with trading permissions, and we strongly recommend disabling withdrawal permissions on your API keys.

We support major exchanges including Binance, OKX, and others. You can view the full list in your dashboard.

Trading Bots

Configuration & Strategies

What strategies are available?

We offer a variety of strategies ranging from simple Moving Average crossovers to complex algorithmic strategies. You can also customize parameters to fit your risk profile.

Yes, our powerful backtesting engine allows you to simulate your strategy against historical data to evaluate its performance before risking real capital.

The number of active bots depends on your subscription plan. You can upgrade your plan to run more concurrent bots.

Billing & Plans

Subscriptions & Payments

What payment methods do you accept?

We accept major credit cards and financial assets for subscription payments.

Yes, you can cancel your subscription at any time. Your access will continue until the end of the current billing period.

We offer a trial period for new users to test the platform capabilities.

Security

Account & API Security

Do I need to enable 2FA?

We highly recommend enabling Two-Factor Authentication (2FA) for your account to add an extra layer of security.

Your API key only needs 'Read' and 'Trade' permissions. NEVER enable 'Withdrawal' permissions.

Sardis - FAQ - Sardis